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MOODLE - Student FAQ

Getting Started

Go to moodle.obu.edu and log in using your Tigermail username (username is typically the first 3 letters of your last name followed by your ID number) and Tigermail password (not the password for INFO).  If you have forgotten or need to reset your password get help with passwords.

Once you login to Moodle, you can view your courses on the Home page, Dashboard, or My courses page.   You can navigate to any of these pages using the tabs in the Site navigation bar at the top of the page.

Home shows announcements and a list of your courses.

Dashboard shows a calendar, timeline of upcoming events, as well as links to your courses.You can customize this page and your view of courses.

My Courses has only the list of your courses. 

Learn more about using Moodle, as mentioned in the video, by self-enrolling in the Moodle Learner Orientation course. 

Assignments

A rubric is an assessment tool that tells you what you need to do to get the grade you want. Rubrics also help instructors grade all submissions fairly and consistently.

Instructors can add rubrics to a variety of assessments.

  • To view assignment rubrics: Open an assignment and view the Submission status to see the rubric.
  • To view Forum rubrics: Open the forum then click the View Grades button to see the rubric.
  • To view Open forum rubrics: Open the Open forum then click Grading criteria to see the rubric.

Go to https://office.com and log in using your Tigermail address and password.

Look for the Install Office button to install Word, Excel, PowerPoint and other Office 365 apps.

You may install Office 365 on up to 5 devices.

If you have a file in OneDrive that you need to submit to an assignment:

  1. Choose Add submission from the assignment activity
  2. In the File Submissions area choose the Add a file icon
  3. Choose Microsoft OneDrive from the file picker
  4. Log into your OneDrive account using your Tigermail address and password
  5. Locate and select the file to upload then save changes.

If your file is larger that 100 MB it can't be uploaded directly to Moodle. Instead you can share it within OneDrive then include the link to the shared file in Moodle. See Getting Started with OneDrive for more detailed instruction.

Discussion Forums

Note: You have 30 minutes to edit the post before it is visible to other students.

  1. Open a course
  2. Select a recent discussion.
  3. Select Reply beneath the post you want to reply to.
  4. Type a subject for your post.
  5. Type your post.
  6. Select Submit.

Your reply appears under the original post.

Note: You have 30 minutes to edit the post before it is visible to other students.

Quizzes

Safe Exam Browser is a web browser environment to carry out e-assessments safely. The software turns any computer temporarily into a secure workstation. It controls access to resources like system functions, other websites and applications, and prevents unauthorized resources being used during an exam.

First, install Safe Exam browser on the device you will be using to take the quiz .

Next, open the quiz from your course and follow these steps:
(Google Chrome browser recommended)

  1. Choose Launch Safe Exam browser. 
  2. Log in to Moodle again when prompted.
  3. Choose Attempt quiz.
  4. Answer the questions in the quiz.
  5. Click Finish attempt.
  6. Click Submit all and finish.
  7. Confirm Submit all and finish.

SEB terminate session button  Use the terminate session button in the bottom right of the window to exit Safe Exam Browser and return to the course.

Grades

Click the Grades tab in the Settings bar at the top of the course page to see grades for activities within a specific course.

Go to Grades in your user menu (the menu beside your name at the top right of a web page) to see an overview of grades in all your courses.

  1. From the Open LMS tab on the Settings bar choose Open Grader
  2. Click the View grading rubric button to view the assignment grading and any feedback your instructor may have included.

Mobile App

The mobile app for Moodle is called OpenLMS.

Follow the link for Get the Mobile App in the question mark at the bottom of any page in Moodle.

Download and install the app from the App Store or Google Play.

To log in to the app type in https://moodle.obu.edu when prompted for your site.

Use the first part of your email address for the username and then your Tigermail password (not your INFO password).

Help

If applicable, try using another browser.  Otherwise, contact your instructor for help. If your instructor is unable to resolve the problem contact IT Support in one of the following ways.

  • Call the IT Support office at 870-245-5520 between 8:00 am CT and 5:00 pm CT Monday through Friday.
  • Email moodlesupport@obu.edu. Include your name and a description of the problem with as much detail as possible.
  • Submit a Helpdesk support ticket.
  • Walk-in assistance, Cone Bottoms Suite 250,  is available 8-12 and 1-5 M-F.

If you contact support after hours, typically expect a response within 24 hours.

Next Steps

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