Staff Vacancies

Position summary

The Facilities Management Office Manager serves as the administrative hub of the Facilities Management Department providing leadership and support for daily operations. This position is responsible for payroll processing, employee timekeeping, travel coordination, work order administration, customer service and departmental record keeping. The Facilities Management Office Manager ensures efficient communications between campus departments, facilities staff, vendors and university administration while maintaining accurate records and supporting the mission of Ouachita Baptist University.

Key responsibilities

Administration & Office Operations:

• Serve as the primary point of contact for all office communications (phone calls, emails, etc.).
• Manage employee timekeeping records and ensure accuracy of submitted work hours.
• Track and maintain vacation, sick leave and compensatory time balances.
• Process payroll.
• Coordinate with Human Resources and assist with onboarding and administrative support for new employees.
• Maintain confidential personnel records and employment documentation.
• Maintain office filing systems and departmental records.
• Prepare reports, spreadsheets and correspondence as needed.
• Oversee office supply inventory and equipment.

Work Order & Scheduling Coordination:

• Receive, prioritize and assign work orders to Facilities Management technicians.
• Track work order status and ensure timely completion and documentation.
• Maintain a digital CMMS (Computerized Maintenance Management System).

Financial & Budget Support:

• Assist with budgeting, purchasing and invoice processing.
• Prepare purchase orders, process and code invoices for payment, and reconcile billing discrepancies.

Communication & Coordination:

• Provide exceptional and professional customer service to students, parents, faculty, staff, vendors and visitors.
• Communicate updates regarding repairs, scheduled outages and facility events.
• Serve as the point of contact for outside contractors and service providers.

Travel and Vehicle Management:

• Coordinate reservations and scheduling for university travel vans.
• Maintain vehicle usage records and documentation.
• Ensure proper completion of travel forms and vehicle authorization paperwork.
• Monitor vehicle scheduling conflicts and communicate availability to campus users.

Qualifications

Required:

• High school diploma or GED; associate’s degree in business, facilities management or related field preferred.
• 2-4 years of administrative or office management experience.
• Strong organizational, communication and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools.
• Ability to manage sensitive information and work in a fast-paced environment.

Key Competencies:

• Attention to detail
• Problem-solving and initiative
• Strong communication skills
• Customer Service Orientation
• Time management and prioritization
• Understanding of facility and maintenance workflows

Working Conditions:

• Standard office environment within a facilities or maintenance department.
• May require occasional overtime during emergencies or high-demand periods.

Christian Commitment:

• Affirms the university’s Vision, Mission, and Values and Statement of Faith and upholds the institutional commitments as expressed in the Statement of Affirmation for Faculty and Staff.

To apply

Please provide a resume and the Ouachita employment application to Jonathan Hughes at [email protected].

The Office of Facilities Management at Ouachita Baptist University announces the following staff vacancies:

• Groundskeeper
• Building services/custodian

These positions are full-time and eligible for all university benefits, including health, dental and life insurance, retirement, vacation and medical leave.

Interested applicants may apply either in person at the Office of Facilities Management located at 950 N. 8^th Street, Arkadelphia, Arkansas or by downloading and returning the facilities management staff application to the Office of Facilities Management, OBU Box 3775, Arkadelphia, AR 71998-0001.

Interviews will follow based on skills, qualifications and references of the prospective employee as provided on their individual application.

Essential functions

Box Office:

• Manage daily operations of the box office:
  • Supervise/train box office work study and box office theatre intern in Etix
  • Be proficient in working ticketing system, Etix (creating events, selling tickets, proficient in problem solving through the system)
  • Ordering ticket stock when low and other general office supplies when needed
  • Managing printer (keeping paper stocked, ordering toner when needed, etc.)
  • Train and supervise front of house volunteers for all ticketed events
  • Collect audience data from Performing Arts ticketed productions and distribute to department faculty
  • Collect ticket data from each ticketed production to create a Final Ticketing Report for each production to accurately transfer funds and report how much money each production made
  • Maintain presentable public spaces and appropriate atmosphere for daily operations
  • Supervise publicity creation and distribution for Performing Arts productions
  • Supervises box office budget
  • Serves as House Manager for any Non-Theatre ticketed events
  • Communicates often and efficiently with:
    • Dean of School of Performing Arts
    • Theatre Department faculty
    • Development office
    • Alumni office
    • President’s Office

Arts Engagement:

• Oversees Arts Engagement Series Review Course:
  • Update student records and communicate with students on their progress at the beginning, midterm and end of each semester
  • Distribute Exit Survey once all other requirements completed
  • Communicate with Dean of Performing Arts about concerns, questions, and grades regarding students in the course
• Oversees general operations of the Arts Engagement Program:
  • Communicates with Dean of Performing Arts and other SOPA faculty to collect list of all approved Arts Engagement events
  • Update website with new list of events each semester
  • Update Arts Engagement scanners with new events each semester
  • Updates scanners with each new event as they come throughout semester
  • Communicate with All Students:
    • At the beginning of each semester to introduce them or remind them about the Arts Engagement requirements
    • Each week to inform them of upcoming Arts Engagement events
    • Accurately administrate Entrance survey in their first year at Ouachita
  • Staffs each Arts Engagement event (Music or Theatre) with a student worker
  • Keeps all Art Arts Engagement exhibits up to date by successfully inputting student’s art credits and keeping Art forms accessible
  • Give presentations on program requirements when requested
  • Answer student and faculty questions about the program requirements

Jones Performing Arts Center:

• Assist JPAC Director:
  • Chapel
  • Tiger Tunes
  • Festival of Christmas
  • Spring Theatre Production
  • Other special events as needed

Assist with PR/Publicity/Marketing for the SOPA:

• Develop and edit SOPA marketing materials in conjunction with Office of Communications & Marketing
• Maintain social media accounts and manage content
• Assist SOPA administrative assistant with recruiting materials

To apply

Please provide a resume and the Ouachita employment application to Dr. Caroline Taylor at [email protected].